This article covers how students, faculty, and staff install the Pulse Secure VPN client on Mac OS X 10.13 and higher.

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The OpenVPN Connect Client for macOS, latest version, currently supports these operating systems: OS X 10.8 Mountain Lion; OS X 10.9 Mavericks; OS X 10.10 Yosemite; OS X 10.11 El Capitan; macOS 10.12 Sierra; macOS 10.13 High Sierra; macOS 10.14 Mojave; Downloading and installing the OpenVPN Connect Client for macOS.

Mac OS Updates

Installing Pulse Secure on Mac OS 10.13 or 10.14. Download the Pulse Secure Desktop client for Mac OS X.; Click on the file to extract the installer. Double click on the pkg file to initiate the install process.; Once the installer begins, click Continue.; Click Install to begin the installation.; During the installation process you should expect to see several pop-up messages informing you of. Alternative: OpenVPN open source Tunnelblick program. The open source project has a client for the macOS operating system as well. It is called Tunnelblick and it is less limited in functionality than the OpenVPN Connect Client because it does support the option to connect to multiple OpenVPN. As of now there was no VPN Client 5.x available for MAC OS. The latest and last available client is vpnclient-darwin-4.9.01.0280-universal-k9.dmg. Cisco has developed the AnyConnect Secure Mobility Client as a “next generation” Virtual Private Network (VPN) client. L2TP VPN configuration on Mac OS X. DESCRIPTION: SonicWall has the functionality to allow remote users to connect to the network behind the SonicWall using L2TP inbuilt client on MAC OS X using IPSEC VPN protocol.

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Pulse Secure is constantly working to keep their client functioning with the latest Mac operating system. A new client will be released when needed to support any OS updates.

Mac OS 10.15 - Catalina

Mac users who upgrade to Catalina (macOS 10.15) may need to uninstall the Pulse Secure client and reinstall it if they find the application no longer functions after the upgrade.



Installing Pulse Secure on Mac OS 10.13 or 10.14

  1. Download the Pulse Secure Desktop client for Mac OS X.
  2. Click on the file to extract the installer.
  3. Double click on the pkg file to initiate the install process.
  4. Once the installer begins, click Continue.
  5. Click Install to begin the installation.
  6. During the installation process you should expect to see several pop-up messages informing you of security steps that need to be taken to complete the install.
    1. Click OK on the first two messages.
    2. Click 'Open Security Preferences' in the third message to open up the 'Security & Privacy' settings window.
  7. Once the Security & Privacy window has opened, look for the following message: System software from developer 'Pulse Secure LLC' was blocked from loading.
  8. Next to the message, click Allow to enable the extension.
  9. If you do not receive the above mentioned pop-up messages, you will need to manually permit the Pulse Secure Client the required access.

    If you wait longer than 30 minutes to complete this process, you will need to uninstall and reinstall the client and then follow this process again.
    1. To manually permit access to the client,
      1. Click the Apple menu at the top left of your desktop.
      2. Click System Preferences.
      3. Click Security & Privacy.
      4. Click the lock to make changes.
      5. Click the General tab.
      6. Under Allow apps downloaded from, select App Store and identified developers
      7. Look for the following message: System software from developer 'Pulse Secure LLC' was blocked from loading.
      8. Next to the message, click Allow to enable the extension.
  10. Close the Security & Privacy window. The kernel extension will have been authorized and full functionality of the Pulse Desktop client should be available.

Installing Pulse Secure on Mac OS 10.15 or higher

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  1. Download the Pulse Secure Desktop client for Mac OS.
  2. Click on the file to extract the installer.
  3. Double click on the pkg file to initiate the install process.
  4. Review the following warning, select 'OK'
  5. Navigate to System Preferences > Security & Privacy > General
  6. Find the warning ' 'PulseSecure.pkg' was blocked from use because it is not from an identified developer.' Select 'Open Anyway'
  7. Review the following warning, select 'Open'.
  8. Run through the installation process.

Configuring the Pulse Secure VPN Client after installation is complete

  1. Open the Pulse Secure client, which should be shown at the top right corner of the screen.
  2. Create a new connection using the + in the bottom left corner.
  3. Enter the following info:
    • Connection name of your choosing
    • The server URL, vpn.uconn.edu
  4. Click Add.
  5. Close the client.
  6. To start the VPN session, go back to the Pulse Secure client in the top right corner of the screen.
    1. Select the connection you created.
    2. Select Connect.
  7. When prompted for a username and password, enter your NetID and NetID password.

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