1Password 7 for Mac has a variety of small improvements and a fresher design that add up to a nice bump justifying the version number. But because its maker, AgileBits, switched to a subscription. If you’re new to 1Password, learn how to use the Mac app to manage your passwords, credit cards, secure notes, and more. Download 1Password X 1Password X.
The password you use to unlock 1Password is called your Master Password. It’s also the password that you use to sign in to 1Password.com if you have a 1Password account.
If you forgot your Master Password, follow the steps below to try to recover it. After you unlock 1Password, you can change your Master Password.
If you believe you know your Master Password, but it isn’t accepted, try these steps:
Make sure you’re typing lowercase and uppercase letters correctly. If Caps Lock is turned on, the Master Password field shows a Caps Lock symbol ⇪.
Try older passwords. If you’re able to unlock the app with your old password, you can then change your Master Password.
Type your password in another app, like a text editor, so you can see that you’ve entered it correctly. Then copy and paste it into 1Password.
If you have multiple vaults or 1Password accounts, try the other passwords.
If your Master Password has spaces, try it with and without spaces.
If your Master Password has accents or special characters, try it with and without them.
If you use multiple languages, make sure you’re using the correct keyboard layout when you enter your Master Password.
For your security, your Master Password is:
This makes sure that your data is safe from intruders, but it also means that no one can reset your Master Password. However, you might be able to recover access to your data.
If you have 1Password on multiple devices, see if your Master Password works on the others. (If you have a 1Password account, don’t forget to try signing in on 1Password.com.)
If your Master Password works everywhere except one device, you should be able to start over on the device where it’s not working, and then sync your data.
Another family or team member may be able to recover your account. This will let you choose a new Master Password.
Your ability to unlock the app with Touch ID or Face ID will eventually expire. Take action immediately to find your Master Password or rescue your data:
On your Mac, 1Password makes daily backups of any standalone vaults you may have. If you’re using 1Password for Mac without a 1Password account, try restoring a backup of your standalone vaults from a time when your Master Password was working. Anything you’ve added or changed since that backup will be lost.
If you tried all the steps above and still can’t unlock 1Password, you’ll need to start over. Contact 1Password Support.
You can Download 1Password for Mac from our site for free
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Requirements: OS X 10.10 or later, 64-bit processor.
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